LOVE IS A STRANGER – COVID PROTOCOLS

This document details the measures in place to help protect you and our community from COVID-19 whilst you’re at Love Is A Stranger 
You will be required to verbally certify that you have read, understood and will abide by the measures and requirements outlined in this document before you can enter Love Is A Stranger 2021. 
Love Is A Stranger is classified as a Tier 2  public event and operates in line with the requirements for Tier 2 event set-out by Irish Government. 
Please note that the safety measures below may be updated, so please check this page again prior to joining us at Love Is A Stranger. 
REQUIREMENTS: 
Before you arrive: 
Do not attend if you are feeling unwell, if you have cold and flu-like symptoms (or have had symptoms in the last 14 days), are awaiting the results of a COVID-19 test, have tested positive to COVID-19 in the last 14 days, have returned from overseas, have been in an outbreak area listed or have been a close contact of someone confirmed to have COVID-19 in the last 14 days. 
Ensure your contact information is up to date for every ticket in your booking. 
A unique first name, last name and mobile number is required for each ticket. Click through via the link in your booking email to update these details. 
Consider downloading the COVID app for contact tracing purposes 
While you are here: 
Bring a fitted mask and wear it whenever you cannot maintain 2 metres distance from others 
Follow the instructions of our trained staff and volunteers at all times during your visit. 
Practice social distancing at all times. Maintain a minimum distance of 2 meters from others, avoid mingling, queue where indicated, and follow instructions from staff 
Regularly hand sanitise or wash your hands for at least 20 seconds with hot water and soap 
Cough and sneeze into your elbow while wearing your mask 
Pay attention to signs and physical distancing floor markers to guide you safely around the venue 
If you or a friend feel unwell leave the event site immediately. 
Where it is safe and practical to do so, you should notify a member of our team or first aid team, before returning to your vehicle directly and travelling home to isolate. 
You will be signed out at the gate. 
If you are not capable of driving yourself home, you must attend the first aid facility and seek guidance on next steps. 
If you find out after Love Is A Stranger that you have tested positive for COVID-19 please contact us via email at info@anotherlovestory.ie. 
We will treat your email with strict confidence. 
Please note, patrons who do not comply with these conditions or follow the instructions of our staff will be refused entry and asked to leave to ensure the safety of all visitors, artists, and staff. 
Arrival process: 
At the gate, you must verbally certify that you have read and understand the COVIDSafe requirements communicated in this COVID Safety document. 
A copy of these requirements will be emailed to each attendee before the event, and posted at the gate for any person who has not read the information before arriving on site. 
If certification is not provided, patron cannot move onto the next step and will be asked to leave. 
Once certification is provided, patron can move onto the next step. 
You will then be asked to answer the following 4 questions : 
  • In the past 14 days, have you received a confirmed diagnosis of COVID-19 by a coronavirus test or from a diagnosis by a health care professional or are you currently awaiting test results? 
  • Have you travelled by airplane internationally in the last 14 days? 
  • In the last 14 days have you experienced any cold or flu-like symptoms (including fever, cough, shortness of breath, difficulty breathing, sore throat, pressure in chest, extreme fatigue, earache, persistent headache, diarrhea, vomiting, muscle pain, chills, repeated shaking with chills or persistent loss of smell or taste)? 
  • In the last 14 days, have you had close contact with or cared for someone diagnosed with COVID-19 or are you participating in a COVID-19 clinical study that includes being exposed to the virus? 
If any of the above questions is answered with “YES” or the measured temperature (if checked)  is above 37.5 degrees Celsius, patron will not be allowed to enter the site and will be asked to leave. 
If all of the above answers are “NO” and measure temperature is below 37.5 degrees Celsius, patron can move onto next step. 
Ticket will be scanned registering contact details, time of entry, and you will be provided with your coloured wristband. 
 
Another Love Story Festival Ltd. retains the right to refuse entry to any person who refuses to adhere to our health and safety measures or fails to meet the conditions of entry outlined above. 
What should I do if I feel unwell before Love Is A Stranger? 
We ask that you make a reasonable assessment of your health status before attending Love Is A Stranger. 
If you have the following symptoms, however mild, you must not enter our site: 
  • fever
  • chills or sweats
  • cough
  • sore throat
  • shortness of breath
  • runny nose
  • loss of sense of smell or taste. 
If you are concerned about your symptoms, please contact your doctor or consult www.hse.ie for advice on testing. Get tested and quarantine at home until you receive your test results. 
If you cannot attend Love Is A Stranger due to the presence of symptoms listed above and you have arranged to contact your doctor, or get tested, Love Is A Stranger will issue a refund of your ticket purchase price within the guidelines of our T’s and C’s. 
What should I do if I feel unwell at Love Is A Stranger? 
If you start to feel unwell while at the venue, you should advise a member of our team and then leave the amphitheater immediately. 
Where it is safe and practical to do so, patrons presenting with symptoms will be escorted in an isolated fashion (on cleared walkways) to their vehicle by first aid staff with appropriate PPE and asked to return to their home as soon as practically possible. Their vehicle will be escorted to the event gate to ensure the patient is signed out and leaves the event site. 
If you are not capable of driving yourself home, you must attend the first aid facility and seek guidance on next steps. 
First Aid will place you in isolation until it is safe for you to drive home. 
If you find at a later date you have tested positive for COVID-19 please contact us via email at info@bytheLove Is A Stranger.com. We will treat your email with strict confidence. 
First aid: 
First aid is available on site.
If you or a friend are feeling unwell, please see First Aid immediately. 
Cancellation due to COVID-19: 
Our cancellation policy is covered in our terms and conditions available at www.anotherlovestory.ie/faqs
What additional precautions are in place are Love Is A Stranger 2021? 
We have assigned a team lead to manage COVID planning at Love Is A Stranger. 
COVID Marshalls and Crowd Control (security) will be on duty 24 hours, enforcing the requirements of this plan and reporting to our team lead. 
The capacity is set as per current Gov guidelines at 200 attendees. 
The main stage area is divided into pods to minimise the number of close contacts any person can encounter. 
Regular cleaning and sanitising of the venue and publicly accessible areas. 
Signage around the venue will help you maintain physical distancing, including in high traffic areas where queues may form. 
Entries and exits will be one-way only and marked with signage. 
Hand sanitiser is available upon entry and will be stationed around the festival, and hand wash will be regularly restocked in all bathrooms. 
Contact tracing details will be recorded upon entry to the festival. 
In line with current advice from the Irish Government, you should carry a mask with you at all times. 
Marks must be worn in spaces where physical distancing is not possible and when visiting the toilets. You are not required to wear a mask in your groups designated area. 
All guests must stay at least 2 metres from others when moving around the venue. 
All guests must adhere to the most current health advice from the Irish Government.